German customer support for large online account - Belfast,

[Careertrotter]

What is the job?

As a German customer support agent you will be working for one of the largest and most well known on-line brands globally. All German customer support will done via email and chat so this German vacancy is ideal for someone who wants to move off the phone. Your day to day tasks will be handling of on line queries regarding payment issues, product information, complaint handling and other questions. Further more you will monitor a number of on line communities in order to make sure no abusive language is used and to spell check advertising from time to time.
Who is our client?

Our client is still growing from strength to strength and was founded 12 years ago. They already employ over 600 Language speakers who all have found great language jobs in Belfast. They are based in the heart of Belfast and offer employment to those who are looking for Dutch speaking jobs or Finnish speaking jobs or any other language jobs. As a matter of fact the constantly have language vacancies for Danish, German, Swedish, Norwegian, German and Dutch speakers. Our client cares for the people that work for them this is shown by employees receiving a weekly Friday snack, your birthday off, sports and social club and an excellent welcome to every new international employee. So if you are looking for a language job abroad with colleagues from all over Europe this company not to miss out on.

Who are we looking for?

To be considered for the German customer support vacancy in Belfast you will need to have excellent German both spoken and more importantly written. You have the desire to work abroad for around a year or preferably longer and can relocate in the next couple of weeks. Furthermore you have ideally provided German customer services in either a contact centre environment or face to face in retail or hospitality. However we are more than happy to look at recent German graduates who are keen to work abroad.
Where is this international vacancy based?

This language vacancy is based in Belfast, the capital of Northern Ireland. Our client is based in the city centre of Belfast, so working in Belfast is ideal as you are within walking distance of great pubs but maybe more importantly all major bus routes and central train station. Belfast is a culturally rich city being the birthplace of the Titanic has put it on the map for many tourists and as well as this it has some of the best shopping in the UK. Belfast offers you the choice having a great city life with a wide range of choice in terms of restaurants, attractions and night life, but it also is a gateway to the beautiful rural regions of Northern Ireland. It is a beautiful city with so much to do and see Belfast has a lot of history and architecture on offer and is only 2 hours by train from Dublin. If you’re looking for a multi-lingual job vacancies Belfast is the city for you!

Interview process and salary

Interview for this German customer service vacancy will be held by phone and via email assessment. The candidate will have a quick 1st round phone screen followed by in-depth written email assessment. If you pass the rounds a final in-depth phone interview will be held before you receive a possible offer. The role pays £13500 per year and our client is offering an excellent relocation package.